Shipping Policy

We do not deal in COD orders. No COD orders will be accepted.

Thank you for visiting and shopping at Prakash Trading. 

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1–3 days of receipt. Orders are not processed or shipped from Saturday, 12PM IST through Sunday or National Holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

The orders delivery takes around 4 to 7 days for delivery.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping within Pune/PCMC - Rs. 50/- Per KG
Shipping within Maharashtra - Rs. 60/- Per KG
Shipping Outside Maharashtra within India - Rs. 70/- Per KG

Same Day Delivery is available only through Local Shipping Partners (Uber Pickup, Dunzo, Porter, etc.) at an additional cost

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation with your tracking number once your order has been shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Prakash Trading is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Transit Damages

Prakash Trading is not liable for any transit damages or shipment lost during transit.

Shipment/Box opening video is mandatory for missing products claim process. This needs to be shared within 24 hours of the shipment delivery

International Shipping Policy

We currently do not ship outside India.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Prakash Trading will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:

Call +91-7030091899 / +91-9270191899
Or alert us at info.thebakingtherapy@gmail.com

We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.