Shipping Policy
Thank you for visiting and shopping at Prakash Trading.
The shipment delivery will be completed within 3 days minimum to a maximum of 15 days. (Depending upon the Location of the Recipient Pin Code)
Domestic Shipping Policy
We do not deal in COD orders. No COD orders will be accepted.
All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Saturday, 12PM IST through Sunday, or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping within Pune/PCMC – Rs. 50/- Per KG
Shipping within Maharashtra – Rs. 60/- Per KG
Shipping Outside Maharashtra within India – Rs. 70/- Per KG
Same Day Delivery is available only through Local Shipping Partners (Uber Pickup, Dunzo, Porter, etc.) at an additional cost
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Prakash Trading is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
Damages
Prakash Trading is not liable for any products damaged or lost during shipping.
Shipment/Box opening video is mandatory for missing products claim process. This needs to be shared within 24 hours of the shipment delivery
International Shipping Policy
We currently do not ship outside India.
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
Prakash Trading will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments
If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
Call +91-7030091899
Or alert us at prakashretailtrading@gmail.com
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.
